Learn how we collect, use, and protect your personal information.
Welcome to Everything Belgrade. Your privacy is important to us.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us—whether through our website, email, social media, or our concierge services.
1. Who We Are
Everything Belgrade is a bespoke concierge and lifestyle management agency based in Belgrade, Serbia. We specialize in creating personalized experiences for individuals and organizations visiting the Adriatic region.
If you have questions about this policy or how your data is handled, please contact us at:
We may collect the following types of personal information:
- Contact information: Name, email, phone number, social media handles.
- Demographic data: Nationality, date of birth, preferences, language.
- Travel information: Dates of travel, accommodation details, flight information.
- Lifestyle preferences: Food allergies, entertainment interests, event requirements.
- Payment details: Billing address, transaction history (handled securely via third-party processors).
- Usage data: IP address, browser type, pages visited (via cookies and analytics tools).
3. How We Collect Data
We collect your data in the following ways:
- When you fill out forms on our website
- When you contact us via email or social media
- When you book services through us
- When you sign up for newsletters or promotional content
- Automatically via cookies when you browse our website
4. Why We Collect Your Data
We collect personal data to:
- Provide tailored concierge services
- Process bookings and transactions
- Communicate with you and respond to inquiries
- Customize your experience and make recommendations
- Improve our website and marketing efforts
- Fulfill our legal and contractual obligations
5. How We Use and Store Your Data
Your data is stored securely and accessed only by authorized personnel. We may use your information to:
- Manage your travel and event arrangements
- Recommend services based on preferences
- Send relevant offers and updates
- Ensure safety and legal compliance
We do not sell or rent your personal data to third parties. We may, however, share data with trusted service providers (e.g., hotels, restaurants, event planners) to fulfill your requests.
6. International Transfers
As we work with global partners, your data may be transferred to countries outside of your home jurisdiction. We ensure such transfers comply with GDPR and other relevant data protection laws.
7. Data Retention
We retain your personal data only as long as necessary:
- To fulfill services you requested
- To comply with legal obligations
- To resolve disputes or enforce agreements
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Object to processing or request data portability
To exercise any of your rights, email us at office@everything-belgrade.com.
9. Cookies & Tracking
Our website uses cookies and similar technologies to:
Analyze website performance
Improve your browsing experience
Tailor marketing and content
You can adjust cookie settings in your browser at any time.
10. Changes to This Policy
Our website uses cookies and similar technologies to:
- Analyze website performance
- Improve your browsing experience
- Tailor marketing and content
You can adjust cookie settings in your browser at any time.
11. Contact Us
If you have any questions or concerns about your privacy or this policy, please reach out to us:
